FAQ's


Below are some "Frequently Asked Questions" as to how the process of buying a domain name with SuperNames works, how the transfer process is executed, does SuperNames offer financing on domain names and the forms of payments we accept. If you have questions which are not addressed below, please send us an email via our Contact Us page.


Frequently Asked Questions:

Question: How does the process of buying a domain name work?
Answer:
The process of buying the actual domain name itself is very simple, and can be completed within a matter of minutes. 
Once you've purchased a domain name, we then need to confirm and secure the funds. After the funds have been secured and verified, we will then begin the transfer of the domain name into your GoDaddy account.
All we need from you is your GoDaddy Customer Number and the email address associated with your GoDaddy account.
Question: How long will it take to receive my domain name?
Answer: If you have paid for the domain in full, then as soon funds are secured and or verified, your domain name will be transferred into your GoDaddy account within 24 hours.  In most cases, the domain transferred itself can be done within a matter of minutes, but at times is the actual verifying of funds that may delay the process.

Question: Does SuperNames offer finance options for domain name purchases?
Answer:  
Yes, If you do not want to buy a domain up-front, SuperNames will allow you to finance the domain purchase over a fixed period of time. We offers the ability for you to customize the duration of your payment plan, anywhere from 2 months to 12 months out. For more information regarding  domain name "Finance Options" you can CLICK HERE.

Question: What is GoDaddy?
Answer: GoDaddy.com is a company that is accredited by ICANN to register domain names. They will be your "Registrar" and be the company who will store the domain and the new owner's (your) contact information, which can be seen by doing a WHOIS search.
All domain names for sale on SuperNames.com are already registered at GoDaddy.com. When you purchase a domain at SuperNames, you must already have an account at GoDaddy, or create one before we can transfer the domain to you.

Question: Is it required to have a GoDaddy account?
Answer: We have a great relationship with GoDaddy and are extremely familiar with how their process of transferring a domain name works.
So yes, we now REQUIRE buyers to have a GoDaddy account.
Creating an account at GoDaddy.com is completely free and simple to create.
After the domain name is in your GoDaddy account, you can transfer it to any registrar you wish.

Question: What makes a good name?
Answer: The right name for your internet business should be:
  • Dot COM: Dot Com is king, is the Gold Standard of the internet. Using an alternate domain extension makes it hard for your customers to find you.
  • Memorable: Think about spelling, pronunciation, and overall sound. They all contribute to your name sticking in your customers’ minds.
  • Short: Too many letters to type and your customers may not get it right. Too many syllables to speak and they won’t remember you.
  • Brandable: A keyword name like Roy’s House Painting can say you lack personality and are just like your competitors. Be unique.
  • Expandable: Adding a keyword to a unique name (GoogleSearch.com) can make it harder to expand your business in the future.

Question: What forms of payment do you accept?
Answer:

For sales UNDER $1,000.00 we can make an exception to use PayPal.
For sales OVER $1,000.00 we like to use Escrow.com.Escrow.com services protect not only us as the seller, but they also protect you as the buyer.
An Escrow Service reduces the risk of fraud by acting as a trusted third-party that collects, holds and only disburses funds when both Buyers and Sellers are satisfied.

Question: How does Escrow.com Work?
Answer:

  • Buyer and SuperNames agree to terms - Either the Buyer or SuperNames begins a transaction. After registering at Escrow.com, all parties agree to the terms of the transaction.
  • Buyer pays Escrow.com - The Buyer submits a payment by approved payment method to Escrow.com's secure account, Escrow.com verifies the payment, the SuperNames is notified that funds have been secured 'In Escrow'. 
  • SuperNames Transfers Domain Name to Buyer - Upon payment verification, SuperNames is authorized to transfer the domain name to buyers Registrar. Escrow.com verifies that the Buyer receives the domain name. 
  • Buyer accepts Domain - Buyer accepts the domain name into his registrar,
  • Escrow.com pays the Seller - Escrow.com releases funds to the SuperNames from the Escrow Account.